Cemetery website and operations tools

Features for cemetery websites, records, media, family requests, and staff workflows.

Custodia Serena gives cemetery teams a calm, guided workspace for public information, prebuilt website templates, service requests, media, selected-language publishing, domains, and launch readiness.

Guided publishing

Prebuilt websites without drag-and-drop design work

Structured content editing

Staff fill in cemetery hours, services, history, notices, contacts, images, videos, and FAQs in guided fields that explain where each item appears.

Respectful template selection

Cemeteries choose from complete public website styles built for Catholic, Christian, municipal, private, and interfaith communities.

Launch readiness checks

The dashboard shows missing essentials, domain status, privacy pages, public-search settings, and content that still needs review before publishing.

Public website modules

Everything a cemetery website needs to feel complete

Cemetery profile

Publish the cemetery name, address, office hours, visiting guidance, emergency notices, phone numbers, and email contacts in one reliable place.

Service pages

Explain interments, lot sales, memorial options, documentation needs, clergy coordination, and office appointments with clear family-facing language.

Public grave search

Offer public-safe search results only when enabled, with privacy controls for records, plot details, and memorial pages.

Memorial pages

Give families a respectful public or family-only page for approved biographical text, photos, service details, and guestbook moderation.

Forms and requests

Route contact messages, family access requests, service questions, visit notices, and document requests into organized staff workflows.

Media library

Manage realistic cemetery images, document files, captions, alt text, usage details, and safe replacements from the dashboard.

Videos and YouTube embeds

Publish calm cemetery videos, YouTube messages, grounds tours, service explainers, and featured homepage video sections without autoplaying sound.

Blog and news

Share office updates, seasonal notices, All Souls' Day information, maintenance schedules, and community announcements.

Privacy and terms pages

Keep the main site and each cemetery website ready with clear privacy, terms, cookie, and contact language.

Custom domains

Use a Custodia Serena path such as your account URL, or connect a cemetery-owned domain with guided DNS and nameserver instructions.

English or Spanish service

Each cemetery account follows the service language selected at signup, so dashboard guidance, template defaults, and public pages stay consistent.

SEO controls

Edit page titles, descriptions, Open Graph text, canonicals, sitemap visibility, and public snippets without touching code.

Operations

A safer workspace for staff and family-facing work

Tenant-isolated records

Tenant scoping keeps cemetery data separated across accounts, including public pages, family requests, documents, media, and dashboard activity.

Family portal foundation

Family users can be routed toward owned plots, approved documents, payment paths, service requests, and memorial management as modules are enabled.

Support tickets

Requests are captured with categories, priorities, replies, attachments, internal notes, and staff-facing status so nothing important gets lost.

Domains, SEO, and publishing

Launch with the controls cemetery operators actually need

Search-friendly structure

Public pages render title tags, descriptions, canonicals, Open Graph metadata, sitemap entries, and noindex behavior for drafts or private content.

Clear domain guidance

The dashboard explains when to use the hosted Custodia Serena path, when to point a custom domain, and what DNS records or nameserver steps are needed.