Contact Custodia Serena

Get help with your cemetery website

Use this form for Custodia Serena questions, support requests, and launch help. Messages are saved as support tickets so nothing gets lost.

What this form is for

  • Pricing, plan, billing, and account questions
  • Template, media, publishing, and Spanish-site questions
  • Custom domain, DNS, and launch-readiness help
  • Bug reports, product feedback, or abuse-report routing

Send a message

We reply by email. Existing customers should use the same email connected to their cemetery account.

Your name or the cemetery contact name we should use in replies.

0 / 160 characters

Email address where Custodia Serena support can reply.

0 / 254 characters

Choose the closest topic so the request reaches the right queue.

Short summary of the issue. Example: 'Need help verifying custom domain'.

0 / 180 characters

Describe what happened, what you were trying to do, and any error message you saw.